Jipange Connect — WhatsApp Customer Commerce

Turn WhatsApp into
Your Sales Channel.

Your customers already have WhatsApp open. Jipange Connect turns that conversation into a fully-integrated order portal — purchase orders placed, confirmed, and pushed into your ERP without a single phone call or manual entry.

Live with Osho Chemicals — WhatsApp orders integrated directly with Microsoft Business Central

Jipange AI — Order Bot
● Online
LIVE CHAT — Osho Chemicals
Customer — Osho Chemicals
📷 Sends photograph of handwritten order sheet
Jipange AI
Order extracted from your photo:
• Caustic Soda 25kg × 50 bags — KSh 62,500
• Soda Ash Light × 30 bags — KSh 25,000
Total: KSh 87,500. Confirm or edit?
Customer
Change Caustic Soda to 40 bags. Rest is correct ✅
Jipange AI
Updated. New total: KSh 75,200
✓ PO-5591 created & pushed to Business Central. Delivery ETA: 48 hrs.
0
App downloads required
WhatsApp only
< 2 min
Photo to confirmed PO
End-to-end
100%
Orders traceable in ERP
Full audit trail
1
Channel your customer already uses
WhatsApp
The Problem

Your Customers Order the Hard Way. For Everyone.

Every order placed by phone or email creates a chain of manual steps inside your business that nobody signed up for.

The Way It Works Today

  1. Customer calls or sends WhatsApp message to sales rep
  2. Rep writes down the order on paper or a notebook
  3. Rep calls the office to relay the order
  4. Office staff manually keys it into the ERP
  5. Customer waits hours for a confirmation
  6. Errors discovered during picking or dispatch
Result: Hours wasted. Errors embedded. Customer frustrated.

With Jipange Connect

  1. Customer photographs order form and sends it on WhatsApp
  2. AI reads, interprets, and prices the order from your ERP
  3. Customer reviews and confirms directly in WhatsApp
  4. Purchase order created and pushed to ERP instantly
  5. Customer receives automatic WhatsApp confirmation
  6. Delivery confirmed digitally — order loop closed in ERP
Result: Under 2 minutes. Zero manual entry. Customer owns the accuracy.
Who It Serves

One Platform. Three Perspectives.

Jipange Connect works for every person in the order journey — the customer placing it, the rep managing it, and the business receiving it.

Distributor / Retailer

Your Customer

  • Order via WhatsApp — no app, no login
  • Review live ERP pricing before confirming
  • Edit quantities and correct mistakes themselves
  • Track delivery status through WhatsApp
  • Receive digital proof of delivery
Field Rep / Sales Manager

Your Sales Team

  • Raise purchase orders on the road from any phone
  • See live stock availability before promising delivery
  • View customer credit limits and payment history
  • Manage multiple accounts from one WhatsApp interface
  • Orders land in ERP without calling the office
Operations / Finance

Your Business

  • Every order confirmed by the customer before processing
  • Zero manual re-keying — orders go straight into ERP
  • Full audit trail from WhatsApp message to delivery
  • Real-time order analytics across all accounts
  • Eliminate costly disputes caused by verbal orders
The Order Flow

Photo to Purchase Order in Four Steps

The entire journey — from a customer's WhatsApp message to a confirmed ERP record — happens in under two minutes.

Customer Sends Order

A photo of their handwritten order sheet, a text message, or a guided WhatsApp portal — whatever works for them. No app. No login. No training needed.

AI Reads & Prices It

OCR extracts products and quantities from any format. AI cross-references your live product catalogue and applies current ERP pricing automatically. No human involved yet.

Customer Owns the Accuracy

The structured summary goes back to the customer. They edit quantities, correct products, and confirm the total. They approve it — which eliminates disputes at delivery.

ERP Gets a Clean Order

Confirmed purchase order pushed to Business Central via API. No intermediary. No re-keying. Full audit trail from WhatsApp message to delivery receipt — all in your ERP.

Platform Capabilities

Built for the Full Order Lifecycle

What Your Customer Experiences

Order by Photo
Photograph any handwritten order form and send it. AI does the rest.
WhatsApp Order Portal
Guided in-chat portal to create, edit, and submit orders with no app.
Instant Confirmation
Order summary returned in seconds. Customer confirms before it's processed.
Delivery Tracking
Real-time delivery status updates sent directly to the customer's WhatsApp.
Order History
Full purchase history accessible on-demand via WhatsApp — no portal login.
Human Escalation
Complex queries escalate to a live agent with full conversation context.

What Your Business Gains

Business Central API
Confirmed orders post directly into your ERP. Zero manual entry. Zero errors from re-keying.
Live ERP Pricing
Prices pull from Business Central in real time. Customers always see the current rate.
Stock Visibility
Customers see live availability before ordering — fewer back-order calls and failed deliveries.
Sales Rep Portal
Field reps raise POs on the road with live pricing and customer credit limit visibility.
Order Analytics
Volume, accuracy, turnaround time, and fulfilment rates across all customer accounts.
Digital Delivery Proof
Customer confirms delivery via WhatsApp — closing the order loop cleanly in your ERP.
Live in Production

How Osho Chemicals Eliminated Phone-Based Ordering

Osho Chemicals — a leading chemicals manufacturer and distributor in Kenya — was managing purchase orders through a mix of phone calls, WhatsApp messages, and manual ERP entry. The process was slow, error-prone, and impossible to audit.

With Jipange Connect, their customers now place purchase orders by photographing their handwritten order forms and sending them directly via WhatsApp. The AI extracts the order, prices it from Business Central in real time, and asks the customer to confirm. The confirmed PO lands in the ERP in under two minutes — without anyone in the office touching it.

0
Manual re-keying steps
<2m
Photo to ERP
100%
Customer-confirmed accuracy
O
Osho Chemicals
Live on Jipange Connect

"Our customers were placing orders over the phone and our team was typing them into Business Central by hand. Mistakes happened constantly and disputes at delivery were a regular headache. Jipange Connect solved that — the customer confirms the order themselves, so when it arrives it's exactly what they asked for."

Chemicals Manufacturing & Distribution • Nairobi, Kenya • Business Central integration
See It With Your Catalogue

Let's Run Through Your Order Flow on WhatsApp

Bring your product catalogue. We'll show you live how Jipange Connect reads a handwritten order, applies your ERP pricing, and pushes the PO into Business Central — in real time.

Book a Live Demo See Jipange Ops